How to Force a Download to Your CEREC 3 Milling Unit

Man is a slow, sloppy and brilliant thinker; the machine is fast, accurate and stupid.

– John Pfeiffer

Whenever pairing a milling and acquisition unit together for the first time, you must force a software download to the milling unit. Here’s how:

  1. Add the milling unit in the devices window.
  2. Turn off the milling unit using the rocker switch in the back.
  3. Open the front door to reveal the water tank- look to the right for a silver button. Press and hold the button.
  4. While holding the button, turn on the milling unit and slowly count to 15.
  5. Return to the software, click on Settings/Configuration/Devices. This will start the download. The following message will appear at the bottom the devices window: Downloading Software to Mill Unit or Com1.
  6. If the devices window is already open after holding the reset button, click on refresh status. This will start the download.
  7. The download will take approximately 3-4 minutes.
  8. This process may need to be repeated several times to work.

Source: Patterson Support

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