How to Care for Your CEREC

Take care of things, and they will take care of you.

-Shunryu Suzuki


A collection of maintenance videos produced by CADStar.tv organized in one place for your convenience: How to Calibrate Your CEREC Bluecam, How to Calibrate Your CEREC Omnicam, How to Calibrate Your CEREC MC XL, How to Calibrate Your Ivoclar Oven, How to Maintain Your MC, MC X or  MC XL Milling Unit, How to Unblock Your MC XL Waterport, How to Clean Your MC XL Water Tank.

How to Force a Download to Your CEREC 3 Milling Unit

Man is a slow, sloppy and brilliant thinker; the machine is fast, accurate and stupid.

– John Pfeiffer

Whenever pairing a milling and acquisition unit together for the first time, you must force a software download to the milling unit. Here’s how:

  1. Add the milling unit in the devices window.
  2. Turn off the milling unit using the rocker switch in the back.
  3. Open the front door to reveal the water tank- look to the right for a silver button. Press and hold the button.
  4. While holding the button, turn on the milling unit and slowly count to 15.
  5. Return to the software, click on Settings/Configuration/Devices. This will start the download. The following message will appear at the bottom the devices window: Downloading Software to Mill Unit or Com1.
  6. If the devices window is already open after holding the reset button, click on refresh status. This will start the download.
  7. The download will take approximately 3-4 minutes.
  8. This process may need to be repeated several times to work.

Source: Patterson Support

How to Find Out the “Mill-age” on Your CEREC Milling Unit

It’s not the years, honey. It’s the mileage.

– Indiana Jones

Why you need to know this:

Without a doubt, the single most important selling point of any CEREC mill is its “mill-age”. This is the number of mills a CEREC has performed.  Similar to the mileage on cars, the mill-eage on CERECs gives buyers an idea of how much useful life is left on the machine and how much to expect in maintenance expenses going forward. With proper care and maintenance, we’ve seen many mills still going strong at 5,000-7,000 mills.

Procedure for Compact/Classic CEREC 3 Mills

  1. Turn on both your acquisition and milling unit. Make sure they are connected via wireless radio or an RS232 cable.
  2. Verify the date on the acquisition unit is correct.
  3. Click on the Start menu > All Programs > CEREC > Service
  4. Enter the password. It is today’s date (two digit month and day) in reverse.  For example, today is July 31, so today’s password is 7013.
  5. You will be prompted to create a new log file, select yes.
  6. Select Milling Info.
  7. Divide the total milling time by 24 and that’s the number of millings on the machine.

Notes: verify that the serial number on the top bar of the Milling Info screen matches that on the back of the milling unit. If it does not match, then the motherboard has been replaced and there is no way to tell the actual milling time of the machine.

Procedure for MC XL Mills

  1. Turn on both your acquisition and milling unit. Make sure they are connected via wireless radio, wireless access point or ethernet cable.
  2. Verify the date on the acquisition unit is correct.
  3. Click on the Start menu > All Programs > Sirona Dental Systems > CEREC SW X.X> Tools > Service.
  4. Enter the password. It is today’s date (two digit month and day) in reverse.  For example, today is July 31, so today’s password is 7013.
  5. You will be prompted to create a new log file, select yes.
  6. Choose your milling unit.
  7. You will be provided with a menu of test options, select Milling Unit Info and hit Start Test.
  8. Click on the + button to expand the field next to Machine Data Type.
  9. Find the value next to Unit Counter. This is the number of units milled.

For additional help, call (844) DTL-HERO.